Terms and Conditions

In these terms:

  • Member refers to a registered member.
  • Site refers to FactoryHub.com
  • App refers to Factory Hub IOS and Android Applications
  • Service means any service Factory Hub provides
  • Items refers to any items that are on the website or App
  • Buyer is a registered member who has offered to purchase or transact with a Seller.
  • Seller is a registered member who has advertised any items on the website.
  • We, us and our refers to Factory Hub and its owners.
  • You and your refers to you.
  • User means any user of the website.
  • Listing refers to any item advertised in a selected category on the website.
  • Add refers to any item advertised in a selected category on the website.

Please note that additional terms may apply to specific services provided through the website.

Factory Hub

Factory Hub is a user generated content technology that aims to help its visitors in finding and connecting with registered factories around the world.

Intellectual property rights

We hold all copyright and other intellectual property rights in the website and all content on the website, unless the content is identified as being the property of another party. You may view and use the content for your personal use only. In all other circumstances you must get our written consent before reproducing or otherwise using any content.

Accessing the website and its content

The website (and its content) is provided on an “as is” and “as available” basis. We reserve the right to withdraw or amend the website at any time and do not guarantee that the website will be available to you at any time. The content of the website is obtained from various sources and is subject to change without notice. We will try to make sure that the information on the website is accurate and up-to-date, but do not guarantee that the content is reliable, accurate, or suitable for what you may want to use it for.

Hypertext links

The website may contain hypertext links to other websites that are not operated by us. These links are provided for your convenience only. We will not investigate or monitor links to other websites. You link to them at your own risk. We are not responsible for the information contained on any linked website and any such link should not be taken as endorsement of any other site or products offered on that site.

You are welcome to create a hyperlink to the website from another site owned by you. However, this link must not be presented on your site in any way that implies that the website has an association with your site, or endorses your site or products. Our name or any of our logos may not be used on your site without our written consent. If you create a hypertext link to the website, you are responsible for all direct and indirect consequences of the link. You indemnify us for all loss we suffer in connection with any link you have created.

Your use of the website

From time to time we may restrict access to some parts of the website to users who have registered with us, you must keep your log-ons password confidential and must not disclose it to any third party.

You agree to use the website in a manner that complies with all applicable laws and regulations and that does not infringe the rights of anyone else, nor restrict or inhibit their use and enjoyment of the website.

In particular, you agree not to:

  • use other user’s information for commercial purposes, to spam, harass or to make unlawful threats. Factory Hub reserves the right to terminate accounts of those who misuse other user’s information, or who otherwise violate our terms of service.
  • damage or harm the website, or any underlying or connected network or system
  • introduce any content or code to the website
  • upload or post any content on the website (or use the website to transmit any communication) which is illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise objectionable.

In addition, when posting or uploading content to the website or make contact with other users of the website:

  • you agree that any such content may be used, copied, distributed or disclosed by us; and
  • you warrant that you own any intellectual property rights in such content.

We reserve the right to suspend or cancel your access to the website if we believe you have breached any of these terms. You indemnify us from and against all losses arising from a result of your breach of these terms.

Our Liability

We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of the website or of any linked website or your use of, or reliance on, content contained on or accessed through the website or any linked website. We are not liable to user’s behavior. We also exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law). We will not be liable for any loss or damage (direct or otherwise) you suffer in connection with your use of pay. All items purchased are non-refundable.


Information transmitted over the internet is inherently insecure. However, we have physical, electronic and managerial processes in place to protect the information we collect via our website. Any information sent through the website is passed through a secure server using encryption technology. All stored customer data is protected with secure passwords. You may not disclose your log-on password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

You are responsible for taking all reasonable steps to:

  • prevent someone misusing or getting unauthorised access to your computer system or to any codes or passwords you have to access the website, and
  • ensure your computer system and data are free of viruses and other forms of corruption.

Privacy Statement

We may collect personal information about you through the website if:

  • we are providing you with products;
  • you are registering on the website to use any facility or outline tool on the website;
  • you are submitting an application to work for us; or
  • you are posting any content or transmitting any messages on or through the website.

In each case, we will only use this personal information for the purpose for which it was collected. This includes the administration and evaluation of the website, improving our products and tools and providing them to you and carrying out credit checks and verification of identity. It may also include specific purposes notified to you on the website for specific products or tools. We may also collect personal information for a purpose required or permitted by the Privacy Act 1993 or otherwise required or permitted by law. We may use your information to provide you with information about our business and products that we think might be of interest to you. If we consider that you have breached these terms or any applicable law we may provide your personal details as we see fit to enable us or any third party to take court proceedings, enforce or apply our terms, or to protect any party’s rights, property or safety.
We may record your visit to the website for analysis of site activity. Some of this information will be gathered through the use of “cookies”. A cookie is a small text file placed on your computer’s hard drive or browser by a webpage server. If you want to disable these cookies, you may do so by changing the setting on your browser. However, if you disable cookies, you may not be able to use all of the functions on the website. Cookies from the website are not used to gather or allow the gathering of any personally identifiable information and are not used to track individual user activity around this site or around the internet.

Listing obligations

  • Your listings must be truthful, existing and complete. Include all relevant and necessary information about the terms of sale and payment terms.
  • You can only list an item in one category.
  • You must not list items that you do not legally own, are not entitled to, or not in your possession.
  • You cannot list anything that is illegal, offensive (including anything of a pornographic, defamatory, racially or ethnically objectionable nature), stolen, or unsafe, anything which infringes copyright or other intellectual property rights, or any item of which the sale is prohibited by, or violates any law. You agree that we may disclose your personal information, including your name and contact details, to the relevant authorities, parties and/or the applicable intellectual property right holders (or their representatives) if we consider that you are in breach of this term. Members are responsible for ensuring that their listings do not breach this.
  • You are not permitted to list anything that is speculative including, but not limited to, ponzi and pyramid or similar schemes.
  • Should a member identify a stolen item(s) listed on the site, you must report this matter to the Police immediately. It is a criminal offence to sell stolen items, if any such items are listed on the site and brought to our attention we will withdraw the listing(s) immediately and the membership will be terminated, no exceptions.
  • You agree to all fees, charges and rules attached to using any of our service(s).
  • We make every effort to screen for inappropriate content, and we reserve the right to remove any listing that is deemed unsuitable or in breach of the terms and conditions. Members are responsible for ensuring that their listing content and images abide by the terms and conditions set by us.
  • Factory Hub is determined to provide members with the best possible online experience and service, therefore we reserve the right to remove listings, suspend or terminate any member who abuses the integrity of this service.

Viewing obligations

  • Buyer beware applies. As a buyer on the site you are entirely responsible for making sure that you have thoroughly checked the item(s) you intend to purchase and that they are exactly what you require. If you have not dealt with a particular seller before or they are new to Factory Hub, it is up to you to carry out checks on the seller by asking them key questions about the item(s) they are selling and by reading their feedback history. Factory Hub accepts no liability or responsibility for any purchases done through our service or site.
  • You may view any purchased item electronically or reproduce a hard copy if given authorization by the owner and use the content FOR YOUR PERSONAL USE ONLY.
  • Should a member identify a stolen item(s) listed on the site, you must report this matter to the Police immediately. It is a criminal offence to sell stolen items, if any such items are listed on the site and brought to our attention we will withdraw the listing(s) immediately and the membership will be terminated, no exceptions.

Member feedback

  • To help members better understand who they are dealing with and whether another member has a good track record or not, you can check a members’ feedback history.
  • You must always act in good faith and post fair and accurate comments, we do not tolerate malicious or inaccurate feedback. If we are notified of such events we will carry out an investigation and take the appropriate action by removing the feedback and/or at our discretion we may terminate the membership of the offender.



Ads must clearly represent the company, product, service, or brand that is being advertised. Products and services promoted in the ad copy must be clearly represented on the landing page, and the destination site may not offer or link to any prohibited product or service. Additionally, ads may not suggest false relevancy to generic offers.


Ads may not assert or imply, directly or indirectly, within the ad content or by targeting, a user’s personal characteristics within the following categories:

  • race or ethnic origin;
  • religion or philosophical belief;
  • age;
  • sexual orientation or sexual life;
  • gender identity;
  • disability or medical condition (including physical or mental health);
  • financial status or information;
  • membership in a trade union;
  • criminal record; and

Destination Sites

Ads must lead to a functioning landing page that does not interfere with a user’s ability to navigate away from the page.

Ad Content

Advertisers must ensure that their ads comply with all applicable laws, regulations and guidelines. All claims in ads must be adequately substantiated. Ads must not offend users. Ads and any offers promoted within ads must not be false, deceptive or misleading or contain spam. Ads must not contain or promote illegal products or services. Ads must not violate the rights of any third parties. The following specific content guidelines apply:

Adult Products

Ads may not promote the sale or use of adult products or services, including but not limited to sex toys, videos, publications, live shows, or sexual enhancement products. Ads for family planning and contraception are allowed provided they follow the appropriate targeting requirements.


Ads that promote or reference alcohol are prohibited


Ads for adult friend finders or dating sites with a sexual emphasis are not permitted. Ads for other online dating services are only allowed with prior authorization from Factory Hub. These must adhere to the dating targeting requirements and the name of the product or service must be included in the ad text or image.

Drugs and Tobacco

Ads may not promote or facilitate the sale or consumption of illegal or recreational drugs, tobacco products, or drug or tobacco paraphernalia.

Gambling and Lotteries

  • Ads that promote or facilitate online gambling, games of skill or lotteries, including online casino, sports books, bingo, or poker, are only allowed in specific countries with prior authorization from Factory Hub.
  • Lotteries run by government entities may advertise on Factory Hub, provided that ads must be targeted in accordance with applicable law in the jurisdiction in which the ads will be served and may only target users in the jurisdiction in which the lottery is available.
  • Ads that promote offline gambling establishments, such as offline casinos, in accordance with applicable laws and regulations, are generally permitted, provided that ads must be appropriately targeted.


Ads may not contain or link directly or indirectly to a site that contains spyware/malware downloads or any software that results in an unexpected, deceptive or unfair user experience, including but not limited to software which:

      • “sneaks” onto a user’s system;
      • performs activities hidden to the user;
      • may alter, harm, disable or replace any hardware or software installed on a user’s computer without express permission from the user;
      • is bundled as a hidden component of other software whether free or for an additional fee;
      • automatically downloads without Factory Hub expressed prior approval;
      • presents download dialog boxes without a user’s action; or
      • may violate or infringe upon the intellectual property rights of any third party, including copyright, trademark, patent or any other proprietary right.

Unacceptable Business Model

Ads may not promote a business model or practice that is deemed by Factory Hub in its sole discretion to be unacceptable or contrary to Factory Hub’s overall advertising philosophy or to any applicable law, including but not limited to multi-level marketing schemes, or advertisements for scams.

Ad Community Standards

Ads, or categories of ads, that receive a significant amount of negative user feedback, or are otherwise deemed to violate our community standards, are prohibited and may be removed. In all cases, Factory Hub reserves the right in its sole discretion to determine whether particular content is in violation of our community standards.

Illegal Activity

  1. Ads may not constitute, facilitate or promote illegal activity.


  1. Ads may not insult, attack, harass, bully, threaten, demean or impersonate others.

Hate Speech

  1. Ads may not contain “hate speech,” whether directed at an individual or a group, based on membership within certain categories. These categories include, but are not limited to, race, sex, creed, national origin, religious affiliation, marital status, sexual orientation, gender identity, or language.


  1. Ads that are targeted to minors may not promote products or services that are illegal for use by minors in their jurisdiction, or that are deemed to be unsafe or inappropriate.


  1. Ads may not contain adult content, including nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.

Shock Value

  1. Ads may not be shocking, sensational or disrespectful, or portray excessive violence.Ads may not include content that infringes upon or violates the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
  1. Rights of Others
  2. We reserve the right to reject, approve or remove any ad for any reason, in our sole discretion, including ads that negatively affect our relationship with our users or that promote content, services,or activities, contrary to our competitive position, or interests. These guidelines are subject to change at any time.